AURIDEI

Delete Your Data

Last updated: September 2026 · App: AURIDEI · Developer: Soursop, LLC
This page tells you how to have your AURIDEI account and the data tied to it deleted, and exactly what that does and doesn't remove. For everything else about how AURIDEI handles data, see the Privacy Policy.

How to request deletion

Option 1 — In the app (fastest, works immediately)

  1. Open AURIDEI and sign in to the account you want deleted.
  2. Tap the account icon and open your account panel.
  3. Tap Delete account, then confirm on the warning screen that appears.
  4. If asked to re-enter your password or sign in again with Google, do so — this is a one-time security check Firebase requires before permanently deleting an account.

Deletion happens immediately once you confirm — there's no waiting period, and it can't be undone.

Option 2 — By email (if you can't access the app)

  1. Email contact@auridei.com from the same email address your AURIDEI account uses, with the subject line Data deletion request.
  2. We'll verify the request is coming from the account owner and process it manually.
  3. You'll get a confirmation email once it's done.

Email requests are completed within 30 days, in line with standard data-protection practice.

What gets deleted, and what doesn't

DataOutcomeDetails
Sign-in & account (email, display name, password) Deleted Removed from Firebase Authentication immediately upon confirmation.
Station likes Deleted Every station you've liked is un-liked and each station's public like count is adjusted to match, so nothing keeps counting toward you.
Favorites, saved songs, listening history, volume/player settings Local, unless signed in If you've never signed in, these live only in your browser's local storage — we never receive them, so there's nothing on our side to delete. If you have signed in, your favorites, saved songs, and listening history are also synced to our database so they follow you across devices; deleting your account deletes that synced copy too. Player settings stay local-only either way. Clearing your browser's site data for auridei.com removes the local copy any time, independent of your account.
Anonymous session identifier Deleted Removed along with the account. (A new visitor to auridei.com is always assigned a fresh anonymous identifier automatically — this is unrelated to any specific person.)
Error reports (Sentry) Not linked to you These are collected without your IP address, account details, or session recording, so they were never tied to your identity in the first place — there's nothing to look up or delete against a specific account.
Advertising identifiers (Google AdSense) Controlled by Google If you accepted personalized ads, any advertising identifier is managed by Google, not us. Manage or reset it directly in Google's Ad Settings.

Retention after deletion

Once an account is deleted — whether through the app or by email — its sign-in record, synced favorites, and like data are removed right away and are not recoverable by us. We don't keep a separate backup copy of this data outside of Firebase's own infrastructure; any residual copy in Google's routine operational backups is not accessible to us and is not used for any purpose.

Data that only ever lived in your own browser (favorites, recently played, preferences) has no retention period on our end because we never received it — it's gone as soon as you clear it locally, whether or not you also delete your account.

Questions

If you're unsure whether something applies to you, or a deletion request doesn't go through as expected, contact us at contact@auridei.com.